If you want to return:

Contact us for return information.

We do NOT accept returns if the product has been used for more than 14 days.

The customer is responsible for return costs. Returned product must be returned in the original carton.

A 20% age deduction is made on the product's order value. If the original boxes are not in the original and used up, this will be charged with the corresponding amount of 350 SEK.

When returning, a delivery note must be attached.

TRANSPORTATION METHOD

Orders for companies are normally sent with DHL Paket, Posten Företagspaket (DPD 16.00) or Schenker. Deviations may occur, depending on the size of the goods or recipient address.

This means that the shipping carrier will attempt to deliver the package during weekdays during the day. If you are not available at the address during the day, please let us know under "Message to the payee" at checkout.

We will then ship either with DHL Servicepoint or Posten MyPack or Schenker, so that you can pick up your package at the nearest delivery point.

If you are a private individual, we will primarily try to automatically send your package with DHL Servicepoint or Posten MyPack or Schenker, which means that you pick up your package at a closer delivery point.

Deviations may occur, depending on the size of the goods or recipient address.

Package deliveries from abroad are normally carried out with DHL/Fedex and can take up to 30 days, but we always work to make delivery times as short as possible.

We normally have a 1 year warranty on the products. Chairs have a 5 year warranty.

However, this does not apply to custom-made items or consumables.

CUSTOMER RESPONSIBILITY You as a customer guarantee that the information you have provided for delivery and invoice address is correct and truthful. Likewise other information such as VAT number etc. If we incur additional costs in connection with transport (e.g. delivery obstacles, new delivery, change of transport assignment etc.) due to incorrectly provided information, the actual additional shipping cost will be charged. In the event of an incorrect invoice address or other invoicing information that must be re-invoiced, a re-invoicing fee of SEK 250 will be charged per invoice and invoicing occasion. Any additional costs for payment of the invoice, e.g. postal or bank giro receipt, will be paid by the customer. In the event of late payment, a statutory reminder fee / late payment fee and statutory default interest of currently 10% will be charged. Any fees in connection with late payment must be paid within 10 days.